Returns & Exchanges

Due to the perishable nature of our sweets, we offer a 14-day satisfaction guarantee on all unopened candy products to ensure every bite is perfectly fresh. If your order arrives damaged or incorrect, please reach out to our team immediately for a replacement or full refund.

Return Process

• 1.
  Contact Support

  Email our candy concierge within 14 days of delivery with your order number and photos of any damaged treats.

• 2.
  Receive Approval

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number if the item is eligible for return.

• 3.
  Ship Items Back

  Pack the unopened items securely in their original packaging and use the provided prepaid shipping label to send them back to our warehouse.

• 4.
  Get Refunded

  Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.