Frequently Asked Questions
Everything you need to know about your sweet delivery.
How do you ensure my candy doesn't melt during shipping?
During warmer months, we use insulated packaging and cold packs for heat-sensitive items like chocolates and gummies to ensure they arrive in perfect condition.
Do you offer sugar-free or vegan options?
Yes! We have dedicated collections for sugar-free, vegan, and gluten-free treats. You can filter by dietary preference on our shop page.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your sugar fix sooner.
Can I return food items if I change my mind?
To ensure the safety and quality of our products, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact us for a replacement.
Do you offer bulk discounts for parties or weddings?
Absolutely! We offer wholesale pricing and bulk bags for events. Please visit our 'Bulk Candy' section or contact our support team for custom quotes.
How can I track my sweet delivery?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.